FAQs

You can place an order with us using our secure online services.

Once you have placed your order, you will receive a confirmation email detailing the hamper you have purchased, the personalized gift card message, the cost, the delivery date and delivery address. If you’re not in receipt of our confirmation email(s); please check your spam or junk folder at first point in case our email lands in there. Failing this, please reach out to us at your earliest convenience via our contact page so we can look into this for you. Next steps, we will carefully prepare your hamper to your specification and arrange for dispatch.

Once your hamper/item(s) has been picked up by our courier, you will receive a confirmation email from our courier with your tracking details. If you’re not in receipt of our courier’s email(s); please check your spam or junk folder at first point in case their email lands in there. Failing this, please reach out to us at your earliest convenience via our contact page so we can look into this for you.

Absolutely! This is optional during check out for the Classic Hamper where you can provide a personalized message for an additional fee. This is however complimentary for the bespoke package and Grand Hamper.

You can add as many hampers/ items on one order; however if you’re looking to send more than 20 gifts, please do get in touch with us using our contact form so we can manage your orders effectively

The receipt of your purchase will not be included in the gift hamper; this will be kept between us whilst the recipient enjoys the thoughtfulness of your gift. Once your gift/item(s) has been purchased you will receive a confirmation email of your receipt.

You do not need to register an account with us to order from our website and so you will have the ease of simply checking out as a guest.

Express shipping is £6 with Royal Mail or Yodel with the estimated delivery time of 1-3 business days. Standard delivery is free for our hampers with the estimated delivery of 3-5 business days.

However, our single and/or trio items may be subjected to delivery charges separate to the product price.”

The purpose of our hampers is to bring joy to the doors of people who you would like to know “I was thinking of you”. Our hampers are suitable for any occasion and you have the flexibility of customising your hamper to make it that much special.

If you’re missing items from your hamper, please reach out to us via our contact page so we can look into this and action accordingly.

Our products are handcrafted with gentle ingredients, but we recommend patch testing and consulting a dermatologist if you have very sensitive skin.

Ingredient lists are provided on each product page. Please check for known allergens (e.g., nut oils, fragrances).

Depends on use — store in a cool, dry place and soaps will last many weeks; bath bombs are best used within 6–12 months.

The current payment method accepted, are as follows: Paypal, Klarna, Visa, Mastercard, Maestro, Amex, Discover, Union Pay & Elo

Unfortunately we do not have any generic discounts or promotions available. With that said, we do appreciate you as our valued customers and therefore on occasions we will offer promotional codes to make ordering from us that much magical. Please do subscribe to our mailing list, so we do not miss out on our offers.

We can be contacted by using the contact section on our website; any enquiries you may have can be addressed using the contact form.

Compact With Love is a UK based company and we provide our products through online services.

We have 48 hours to review and respond to your inquiry. If your enquiry is of an urgent nature, please state this on the form and we will endeavour to respond before the stated timeframe above.

Unfortunately, we do not have a contact number at this time; however our contact form is an effective way to contact us where we can address the needs of multiple customers in a timely manner

Yes, we are VAT registered and this is included within the price of each product.